Privacy Policy

Introduction

Welcome to https://dune-buggy-dubai-marina.terratrek.net! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://dune-buggy-dubai-marina.terratrek.net
Mobile applications and software provided by us
Online services and products offered through our platform
Interactions between users and our support team via emails, phone calls, or text messages

Please note that this policy does not apply to third-party websites or services linked from our platform. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

When you engage with us in the following ways:

As an authorized user: Using our applications and accessing member-only features.
Visiting our websites: Browsing or interacting with any pages on our sites, including product listings and blog posts.
Communication: Subscribing to newsletters, receiving marketing emails, making phone calls, or sending text messages/SMS for support or updates.

Personal Data Collection

We collect various categories of personal data to enhance your experience and improve our services:

Account Information: This includes user names, passwords, email addresses, and registration details required for account creation.
Payment Information: Credit card details, billing addresses, and payment history are securely stored for transaction processing.
Financial Data: We may collect bank account information or financial records for subscription plans or donation services.
Purchase Details: Records of products purchased, order numbers, and associated pricing.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile carrier information to deliver personalized content.
Location Data: With your consent, we may access location services to provide location-based services or tailor recommendations.
Feedback and Reviews: Submitted comments, ratings, and reviews help us improve our products and services.
Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (e.g., name, profile picture).
Product Interaction: Details about how you interact with our products, including preferences and usage patterns.

Cookies and Data Collection Technologies

We employ cookies and similar technologies to enhance your experience:

Strictly Necessary Cookies: These ensure basic functions like login and navigation on our site.
Preference Cookies: Remembering user settings for a personalized experience.
Analytics Cookies: Tracking website usage statistics to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data in accordance with legal requirements and the purposes for which it was collected:

Data related to transactions is retained for financial record-keeping and tax purposes.
User accounts remain active until deactivated by the user or deleted at their request.
We may store anonymized data for analytics and business intelligence purposes, ensuring individual privacy is maintained.

Upon request for data deletion or account closure, we promptly process these requests and delete or anonymize the relevant information.

Data Security

We prioritize data security and implement robust measures to protect personal data:

Encryption: All communication channels are secured with encryption protocols to safeguard data during transmission.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
Regular Audits: Periodic security audits ensure our systems remain secure and compliant.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect personal information from minors, and we encourage parents or guardians to supervise their online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
Restriction: Limit our processing of your data under specific conditions.
Data Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Ensure that exercising your rights does not negatively impact your interactions with us.

To exercise these rights or submit a request, contact our Data Protection Officer using the information provided below.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Us

For any privacy-related inquiries, requests for data access or deletion, or general feedback, please contact us:

Email: [email protected]
Mailing Address: Privacy Team, Dune Buggy Dubai Marina, [Address], [City], [Country]

We value your trust in our commitment to data protection. By using our services, you consent to the collection and use of information as outlined in this Privacy Policy.